No good telling me to go to control panel and find the printer scanner. You ask it to scan and it says its incompatible, so why the heck did HP release it as a replacement for the now defunct HP solution centre? How dumb is that? It isn't even compatible with this great printer scanner. The printer does not need problems that don't exist being looked for.Ĭ) I also tried the useless HP SMART or rather HP DUMB software. This is despite from the outset you tell it you have a ***"SCANNER"*** problem. You load it up and all it wants to do is find printing problems that don't exist. I did try that document you mentioned, but to be frank it is pretty useless sorry to say.Ī) I am trying to use the scanner with Win 10 laptop.ī) The HP printer scanner Dr is UTTER< UTTER RUBBISH for this printer. ON one forum there are 29 people asking about scanning on this excact same model, 29 questions and no answers. There are no drivers to update on the website for this printer - it used to work so well with HP solution centre which connected and ran with Adobe flash but once Adobe gave up renewing their Flash its been nothing but problems. All the "solutions" on forums are stupid things like run scan doctor and I already described when I did that. I spent the whole day yesterday trying to fix this problem and nothing solves it. There is no reason why it shouldn't work again except from lack of support for it from HP. Its a really good printer scanner when the softwareworks. The one occasion it did scan it stuffed the scan somewhere I can't find it and now the scanner is permanently off line though 99.1 % of the time the two laptops I have can't see its got a scanner attached. (and I've tried LAN and USB hard connections as well as BT. I've tried adding Windows scanners as none seem to available for my HP Photosmart c 309g printer scanner but the software never, ever can find there's a scanner attached. It says the HP smart driver for the scanner is incompatible, I tried the scan and print doctor but despite telling it I had scanner problem it got fixated on trying to fix non existing print problem and didn't bother at all with the scanner. No matter what I do I can't get my C309G to scan. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Photosmart printers often include the name “Photosmart” and the model name or number in the upper left-hand corner of the printer’s front face. HP printers can be identified by the HP logo, which includes the name “HP” in lowercase font inside of a circle. Some Photosmart printers include all-in-one capabilities meaning that the printer can print, scan, and copy documents and photos. The HP Photosmart line includes some compact photo printers but mainly features color inkjet printers. HP produced its first inkjet printer (the HP Thinkjet) in 1984. Inkjet printers are the most common type of printer. Canon, HP, Epson, and Brother account for the majority of inkjet printer sales in the worldwide consumer market. In the 1970s, Epson and Hewlett-Packard developed inkjet printers that could reproduce digital images generated by computers. Inkjet printing technology was developed mainly during the 1950s, and the first inkjet printer was developed by Ichiro Endo for Canon. Inkjet printing recreates a digital image by propelling droplets of ink onto paper and plastic substrates. This page is for HP’s line of consumer-based photo printers under the “Photosmart” name. Note that “Photosmart” is also the name of a line of HP digital cameras. The HP Photosmart is a brand of inkjet printers produced by Hewlett-Packard.
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